Not sure which package you're on? Check your subscription

If you're not sure exactly which package you're using, or you'd like to know when your subscription expires, you'll find the answer in just a few clicks inside Logzi.

Where can you find your subscription?

Log in to Logzi, then open the License item in the main menu on the left. It has three submenus to help you find your way around:

• License keys: the list of your activated licenses, with the product each one belongs to and its validity period. This is where you can see when each package expires.
• License packages: the packages and add-ons available for purchase. You can renew or extend your subscription from here.
• License activation: enter your license key here if the package wasn't activated automatically after your purchase.

What packages are available?

System licenses are issued for a fixed period, for example 30 or 365 days, and include full access: there are no hidden costs and no separately paid modules. A free 3-day demo license is also available so you can get to know the system. In addition to the system license, the Android-based companion apps – the data collector and the point of sale (POS) app – require a separate license. You can find the current contents and prices of the packages on the Pricing page.

What happens when your license expires?

Before your license expires, the system shows a warning message telling you how many days are left, so you have time to renew. After expiry you can still reactivate your registration, but only within 30 days of the expiry date.

What if you've purchased a license but it still shows as expired?

1. Open the License activation page and click the activation button so the system can check for available active licenses.
2. Check the License keys list to see whether the new package and the correct expiry date appear there.
3. Log out and log back in so the updated permissions take effect.
4. If the package is still not active after that, submit a ticket with your purchase ID and license key – our team will look into it.

Help choosing the right package

If you can't decide which package suits the size of your business, start with the short demo license, or ask our team for advice via our contact page. For more information on choosing a package, read our article on ERP pricing.