Defenders

ISO certification

Company details:
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Who are we?

Our activities are organized around modern business process design methods and the training closely related to them.

We have shaped the scope of our SERVICES so that the future quality of the reviewed process reaches the client's expectations.

This is where our motto comes from:
"Committed to improving the quality of processes".

We provide services in two interrelated areas:
Consulting – Business consultation
Training – Theory and simulation

OUR EXPERIENCE

was gained in industrial, manufacturing, IT service provider and other service provider areas.

OUR SOLUTIONS

are always shaped according to our clients' expectations, thus ensuring their future usability.

Range of services

  • We map, analyze and evaluate
  • existing or still-in-design
  • service / production processes and
  • their relationships.
  • The processes of our own
  • service activities
  • are ISO
  • quality-assured

What can you expect?

OUR GOAL is to give you complete transparency by uncovering the risks and opportunities in the system of processes used at your company.

Methods

We combine process management methods with quality management expertise.

Some details

  • Creating the link between company goals and tasks
  • Optimizing IT service and support activities
  • Reviewing service contracts
  • Identifying cost optimization opportunity(ies)
  • Ways to increase customer satisfaction
  • Determining real service capability

Consulting

Preparation for the certification of TISAX®, the VDA-based assessment system for automotive suppliers, through the Hungarian representation of CIS-CERT.
Contact us also for support in preparing for a quality management (QA) ISO audit.

ISO 9001:2015
ISO/IEC 27001:2013
ISO/IEC 20000-1:2018

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Discover the Logzi business management system

The Logzi business management system uses the most modern technologies to help companies manage their business processes more efficiently. Thanks to its intuitive interface, users can easily learn how to use the system and take full advantage of the features it offers.

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